Endless One
Endless One Support
Endless One is the work app for the staff of Endless, PMVA, Rare Legacy Life Group, Endless Origins and Nexora, on iPhone and Mac. It brings messages, company mail and calendar, people and contacts, projects and events, calls, the time clock and daily reports, and One, the assistant, into one place.
Getting access
- Endless One is invite-only. An admin of your company invites you, and the invitation email has the links to install the apps.
- Open the app and choose Sign in with Google with your company Google Workspace account, or, if you were invited at an address that is not a company Google account, Sign in with email. Enter the address you were invited at, choose Send code, and enter the code from the email.
- The first time, read the company’s agreement for Endless One, check I have read and accept, and choose Accept and continue.
- An invitation stays open for 14 days. If yours has expired, ask your admin to send a new one.
If you cannot sign in
- Personal Google account. Sign in with Google works only with company Google Workspace accounts. If you were invited at a personal address such as Gmail, sign out and choose Sign in with email instead.
- Not invited. Make sure you use the exact address your invitation was sent to, or ask your admin to invite you.
- No access or suspended. Your account has been paused or your access removed. Ask your company admin.
- Two-step sign-in. If you set up an authenticator app, enter the six-digit code it shows. If you lost it, a Super Admin can reset it for you.
- No code arrived. Check your spam folder, wait a minute, and choose Send code again.
One, the assistant
One uses an outside AI service. Nothing is sent to it until you choose Allow on One’s permission screen. You can withdraw your permission at any time: on iPhone in Settings › One’s AI service, on Mac in Settings › Account. The Privacy Policy says what is sent and to whom.
Reporting a problem
Choose Feedback in the app’s toolbar, then Report a Bug or Request a Feature. Your report includes the screen you were on and the app’s details, so it reaches the right people quickly.
Deleting your account
On iPhone: Settings › Profile › Delete account. On Mac: Settings › Account › Delete Account…. The app shows what is deleted and what stays with your company, and asks you to confirm once. It cannot be undone.
- Deleted: your sign-in, your access to every company, your profile and photo, contact details, settings, your One notebook and conversations with One, and your devices, read receipts and Zoom link.
- Stays with your company: messages you sent and the work you did, shown as “Former member”; the company’s history of changes and access; and your company Google account and mailbox, which belong to your company.
- A Super Admin, the person who decides who can see a company, and the only admin of a company must hand that role to someone else first. The app says how.
The full details are in the Privacy Policy.
Contact
For help with Endless One, email Info@builtbyendless.com. Your company admin can also help with invitations, access and permissions.
Endless Consulting, LLC
Philadelphia, PA